Executive Diploma in Service Management (EDSM)

Entry Qualification:

  • Three passes in G.C.E. (A/L) examination or an equivalent examination and five years of executive level working experience after obtaining the above educational qualification
  • Diploma in Service Management or Diploma in International Business conducted by the IHRA and 3 years working experience with active involvement in related field/s
  • Professional or any other qualification and or experience approved by the Institute

Course Modules:

  • Managing Business Relationship and Event Management
  • Leadership in Service Management
  • Macroeconomics
  • Financial Derivatives
  • Consumer Behavior
  • Database Management
  • Statistical Methods for Decision Making
  • Contemporary issues in Service Management
  • Extended Essay